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FAQ's
What are your business
hours?
If I need counseling what
is the first thing I need to do?
What if I don’t have
insurance coverage?
How do I make an
appointment?
What do I need to bring to
the first session?
What happens if I have to
cancel an appointment?
How much does Branch Counseling Cost?
Do I have to submit my own
billing?
I don't want anyone to
know about my counseling. Can I trust you?
Can you talk to my doctor
or to my family?
What are your business hours?
We are available Tuesday, Wednesday and Thursday
from 12 noon to 8:00 pm. Other convenient
appointment times can be arranged by calling
517.256.6751
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If I need
counseling what is the first thing I need to do?
Check with your insurance company to find out if
you have Mental Health coverage. Ask them if
they cover a Licensed Professional Counselor,
LPC. Ask if Branch Counseling is "In Network" or
"Out of Network". Find out how many sessions
you have available per year and how many you
have left for this year. When does your year
start? How much do they pay the therapist? What
is your deductible and copay. Payment is
usually different for In Network and Out of
Network providers. If we are covered and you
wish to see me, call Branch Counseling for an
appointment.
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What if I don’t have
insurance coverage?
Branch Counseling
provides a sliding scale to help those that have
a financial need if requested. Proof of your
income pay stubs or last year’s tax return must
be provided.
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How do I make an
appointment?
Call Branch
Counseling at 517-256-6751. If I am out of the
office or with a client, leave a message and
your call will be returned before the business
day is over. You also may e-mail me at
debbie@branchcounseling.com.
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What do I need to
bring to the first session?
You need to bring
your insurance card if you have insurance. Fill
out the
Billing Intake Release,
and sign the
Professional Disclosure
Statement and bring to the first
session. This enables me to have the
information without you taking up session time
filling out paperwork.
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How much does Branch Counseling Cost?
Click here to see our
Fees Page.
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What happens if I have
to cancel an appointment?
You can cancel without charge anytime for any
reason, 24 hours before the session. If you
cancel within 24 hours you may be charged 100%
of the session fee. Insurances do not cover
missed sessions so it will be your
responsibility.
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Do I have to submit
my own billing?
No, we will take care of submitting to the
insurance company. But if the insurance doesn’t
pay the bill is your responsibility.
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I don't want anyone
to know about my counseling. Can I trust
you?
All information is
confidential with the exception if there is
danger that you will harm yourself or others.
All suspected child abuse must be reported to
Children’s Protective Services.
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Can you talk to my
doctor or to my family?
Yes, but I would
need a release that gives me permission to do
so. Please use the
Patient Release Form
for this purpose.
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