Frequently Asked Questions
We are available Monday Through Friday from 11 am to 7:00 pm. Other convenient appointment times can be arranged by calling 517.256.6751
Check with your insurance company to find out if you have Mental Health coverage. Ask them if they cover a Licensed Professional Counselor, LPC. Ask if Branch Counseling is "In Network" or "Out of Network". Find out how many sessions you have available per year and how many you have left for this year. When does your year start? How much do they pay the therapist? What is your deductible and copay. Payment is usually different for In Network and Out of Network providers. If we are covered and you wish to see me, call Branch Counseling for an appointment.
Branch Counseling provides a sliding scale to help those that have a financial need if requested. Proof of your income pay stubs or last year’s tax return must be provided.
Call Branch Counseling at 517-256-6751. If I am out of the office or with a client, leave a message and your call will be returned before the business day is over. You also may e-mail me at firstname.lastname@example.org.
You can cancel without charge anytime for any reason, 24 hours before the session. If you cancel within 24 hours you may be charged 100% of the session fee. Insurances do not cover missed sessions so it will be your responsibility.
No, we will take care of submitting to the insurance company. But if the insurance doesn’t pay the bill is your responsibility.
All information is confidential with the exception if there is danger that you will harm yourself or others. All suspected child abuse must be reported to Children’s Protective Services.
Yes, but I would need a release that gives me permission to do so. Please use the Patient Release Form for this purpose.
Yes, absolutely. My goal is to help those who are struggling. I will meet you where you are at and we will move forward together. I work with a lot of insurance companies so I see a diverse population. I will and can respect where you are and what you believe. I don’t have to agree. The tools that I use easy to adapt to you.